Lessons learned from the launch of Facebook's F5 - turning the bold product vision of making communities as central as friends on Facebook into a reality.
Learn how to design products or systems for your enterprise’s employees, where business goals are not easily defined or feel unrelated to your role. Introduce, define, and influence a forward-thinking discipline in a large-scale enterprise where UX is relatively new.
A look at why creative processes are so difficult to optimize; a conceptual framework for optimizing the design process using economic principles; and practical strategies for getting higher quality design work faster
Case studies that illustrate designing for healthcare patients with transparency and simplicity in complex systems of the future that need to support self-navigation for finding answers & hope.
Allison Matthews is a lead service designer / researcher at the Mayo Clinic Kern Center for the Science of Health Care Delivery: Innovation and Design.
Tuesday March 3, 2020 4:00pm - 4:45pm PST
Grand 2Westin Hotel
Attendees will create their own UX KPI strategy including: metrics to track, how to track them, industry tools and data sources for metric tracking, translating metrics to KPIs, and how KPIs are visualized to stakeholders.
Dwayne is a Portfolio Director at IDEO Chicago. He helps clients, teams, and individuals address people’s deepest needs and meet their highest purpose to build new human-centered solutions..
Wednesday March 4, 2020 1:30pm - 2:15pm PST
Grand 2Westin Hotel