Seattle’s Annual User Experience Conference - Produced by Blink
Strategy [clear filter]
Tuesday, March 3

10:10am PST

Beyond the UX Tipping Point
Jared Spool will show your organization how to cross the UX Tipping Point. A design-infused organization will maximize user experience.


Tuesday March 3, 2020 10:10am - 11:10am PST
Grand 1/2 Westin Hotel

1:00pm PST

Building a High-impact Accessibility Program on a Budget
Accessibility can be expensive. Consulting companies, automated accessibility tools, and employees can all add to the expenses. This session discusses choice of tools, sourcing testers, equipment and process modifications to improve the accessibility of your product on a budget.

avatar for Sheri Byrne-Haber

Sheri Byrne-Haber

Head of Accessibility, Vmware
Sheri Byrne-Haber is a prominent global subject matter expert in the fields of disability and accessibility in the business and educational settings.

Tuesday March 3, 2020 1:00pm - 1:45pm PST
Blakely Westin Hotel

2:00pm PST

The Fundamentals of Caring: Designing Around and For Putting Others Out of Work
Proactively identify potential adverse effects of design fundamentals and decisions and learn methods to advance - not eliminate - the roles and responsibilities of those in the shifting collision course of innovation.

avatar for Colin Budd

Colin Budd

Global Design Strategist, IBM Garage
Colin, a Global Design Strategist with the IBM Garage, assists clients worldwide in transforming their offerings through a user-centric focus.

Tuesday March 3, 2020 2:00pm - 2:45pm PST
Blakely Westin Hotel

4:00pm PST

Deploying Scalable Solutions Across Multiple Platforms
Learn how a small UX team optimized resources to redesign an expansive system while maintaining the current platform through systematization and component discipline. Four years later the effort culminated in an award-winning software in home automation.

avatar for Keith Haney

Keith Haney

Senior Customer Experience Designer, SnapAV+Control4
Keith Haney has been the principle Senior Customer Experience Designer at SnapAV+Control4 for the past 10 years.

Tuesday March 3, 2020 4:00pm - 4:45pm PST
Orcas Westin Hotel

4:00pm PST

Improving Access To Government Services Through Design
How Agile methodology, user research, service & content design worked for the Canadian Digital Service to create an online tool to help Veterans and their family members find government benefits and services.

avatar for Michelle Ngai

Michelle Ngai

Senior User Experience Designer, Canadian Digital Service
Michelle Ngai is a Senior UX Designer for the Canadian Digital Service (CDS).

Tuesday March 3, 2020 4:00pm - 4:45pm PST
Blakely Westin Hotel
Wednesday, March 4

9:00am PST

Integrating Content Thinking Into Your Design Workflow
Hands-on activities for best practices to include content strategy in your design process, produce user-centered content, techniques to get stakeholder buy-in, and tips for working with other content creators or designers.

avatar for Brittney Urich

Brittney Urich

Senior Experience Designer, Ogilvy
Brittney Urich is a senior experience designer at Ogilvy, where she specializes in helping others understand content strategy and implement it on design projects.

Wednesday March 4, 2020 9:00am - 12:30pm PST
Fifth Avenue Westin Hotel

2:30pm PST

Taking Your UX Insights to the C-suite
This session is canceled.  There is no replacement or remote session.

Examples from healthcare and finance about how to prioritize and communicate UX insights to business leaders - from research method diversity, headcount, and participant recruiting strategies.

avatar for Asha Fereydouni

Asha Fereydouni

Sr. User Experience Researcher, UserZoom
Asha Fereydouni is a Sr. UX Researcher and Research Partner at UserZoom, where he’s grown the UX capacity of a range of customers including, Kaiser Permanente, Facebook, McKesson, and the New York Times.

Wednesday March 4, 2020 2:30pm - 3:15pm PST
Thursday, March 5

9:00am PST

The UX Flywheel: How UX Strategy Enables Effective Marketing Teams
Blink's Flywheel is a strategy model to identify opportunities, envision new services and products, and increase customer lifetime value to enable effective marketing teams.

avatar for Brent Summers

Brent Summers

Director of Marketing, Blink
Brent makes evidenced-based recommendations related to market segments, marketing technology, and go-to-market messaging for Blink and our incredible portfolio of clients.

Thursday March 5, 2020 9:00am - 9:45am PST
Orcas Westin Hotel

10:00am PST

Balancing Quantitative and Qualitative Perspectives in UX Strategy
Larry Swanson hosts the Content Strategy Insights podcast. Attendees will be part of this live and recorded panel conversation to be released as a podcast episode about a balanced approach to quantitative and qualitative research.

avatar for Larry Swanson

Larry Swanson

Content Strategist, Elless Media
Larry Swanson is a content strategist on a mission. He hosts the Content Strategy Insights podcast and helps startups with their content strategy.

Thursday March 5, 2020 10:00am - 10:45am PST
Grand 1/2 Westin Hotel

11:00am PST

Failure is the Greatest Teacher
Innovations encounter failure. Although agonizing, setbacks are the most powerful learning tools. This panel includes veteran product leaders from REI, TaskRabbit, and Panasonic who will share stories of their most memorable mis-steps which made them better product leaders.

avatar for David Westen

David Westen

Chief Strategy Officer, Blink
David Westen is Blink’s Chief Strategy Officer. An expert in user experience and digital strategy, David has designed, built and, marketed products for many of the world’s best-known brands.

Thursday March 5, 2020 11:00am - 12:00pm PST
Grand 1/2 Westin Hotel

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