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Seattle’s Annual User Experience Conference - Produced by Blink

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Research [clear filter]
Tuesday, March 3
 

1:00pm PST

Research Meets Reality
Learn how the Super-Rapid User Research Framework can conduct meaningful research without organizational biases due to expertise or metrics, a lack of people to collaborate on research, and the perceptions that research takes too much money or time.

Speakers
avatar for Katie Briggs

Katie Briggs

Sneior Product Designer, NPR
Katie Briggs is a senior product designer at NPR. She has led design and user research for experimental initiatives on various digital platforms.



Tuesday March 3, 2020 1:00pm - 1:45pm PST
Grand 1 Westin Hotel
  Research

4:00pm PST

Empathy for Business Impact
Learn how empathy can transform products, shift a company's culture, and impact the bottom line, and ways product managers, UX designers & researchers generate impact through empathy for product success.

Speakers
avatar for Carmen Broomes

Carmen Broomes

UX Research Manager, Indeed
Carmen Broomes is a UX Research Manager & Senior UX Researcher at Indeed where she drives research strategy for employer products.



Tuesday March 3, 2020 4:00pm - 4:45pm PST
Grand 1 Westin Hotel
  Research
 
Wednesday, March 4
 

9:00am PST

Unleashing the Power of UX KPIs
Attendees will create their own UX KPI strategy including: metrics to track, how to track them, industry tools and data sources for metric tracking, translating metrics to KPIs, and how KPIs are visualized to stakeholders.

Speakers
avatar for Andrew Schall

Andrew Schall

Director of User Experience, Modernizing Medicine
Andrew Schall is currently UX Head creating the next generation of healthcare technology, with 15+ years UX research, strategy and design experience.



Wednesday March 4, 2020 9:00am - 12:30pm PST
Grand 2 Westin Hotel

1:30pm PST

Experience Mapping To Drive Strategy
Mapping the core customer experience at Alaska Airlines to develop modules based on the needs of specific product, with a supporting research program.

Speakers
avatar for Aubri Denevan

Aubri Denevan

Sr. Generative UX Researcher, Alaska Airlines
Aubri is a User Experience Researcher at Alaska Airlines, where she spends her time understanding guest motivations and needs.
avatar for Ona Anicello

Ona Anicello

UX Research Manager, Alaska Airlines
Ona Anicello is a UX Manager and built the first ever UX Research practice for Alaska Airlines.



Wednesday March 4, 2020 1:30pm - 2:15pm PST
Grand 1 Westin Hotel

2:30pm PST

The Importance of Qualitative Interviews in an Age of Automated Data Collection
The speaker is presenting in the Fifth Avenue room. This is a room change.

With the increase of instrumented data collection, how teams can plan to include face to face qualitative interviews for user feedback to anticipate research needs in development cycles.

Speakers
avatar for Laura Joss

Laura Joss

Global Director, Design Research, Motorola Mobility
Laura Joss, Ph.D. is the global director of the Design Research team at Motorola.



Wednesday March 4, 2020 2:30pm - 3:15pm PST
Fifth Avenue Westin Hotel
 
Thursday, March 5
 

9:00am PST

Human-centered Statistics: When Quantitative Data meets UX Research
This session highlights the importance of human-centered thinking and empathy in statistics, with strategies for integrating them into quantitative data and reducing bias.

Speakers
avatar for Britney LeBaron

Britney LeBaron

UX Researcher, LogMeIn
Britney LeBaron is a Quantitative UX Researcher at LogMeIn (working remote from the Portland, OR area).



Thursday March 5, 2020 9:00am - 9:45am PST
Fifth Avenue Westin Hotel
  Research

10:00am PST

Inclusive Research - Making Research Accessible to People with Disabilities
Let’s discuss the foundational understanding of people with disabilities, why we should involve them, and how to best incorporate them in research projects. Inclusive research is a win.

Speakers
avatar for Lauren Isaacson

Lauren Isaacson

Market and UX Research Consultant, Curio Research
Lauren Isaacson is a market and user experience research consultant from Vancouver, British Columbia.



Thursday March 5, 2020 10:00am - 10:45am PST
Orcas Westin Hotel