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Seattle’s Annual User Experience Conference - Produced by Blink

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Alaska Airlines [clear filter]
Wednesday, March 4
 

1:30pm PST

Experience Mapping To Drive Strategy
Session Rating
Mapping the core customer experience at Alaska Airlines to develop modules based on the needs of specific product, with a supporting research program.
Speakers
avatar for Aubri Denevan

Aubri Denevan

Sr. Generative UX Researcher, Alaska Airlines
Aubri is a User Experience Researcher at Alaska Airlines, where she spends her time understanding guest motivations and needs.
avatar for Ona Anicello

Ona Anicello

UX Research Manager, Alaska Airlines
Ona Anicello is a UX Manager and built the first ever UX Research practice for Alaska Airlines.


Wednesday March 4, 2020 1:30pm - 2:15pm PST
Grand 1 Westin Hotel
  Research
 
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Tuesday, March 3
Wednesday, March 4
Thursday, March 5
  • Collaboration
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  • The Enterprise
    • Blakely
    Fifth Avenue
    Foyer
    Grand 1
    Grand 1/2
    Grand 2
    Grand 3
    Grand Crescent
    Lobby
    Orcas
    Vashon