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Seattle’s Annual User Experience Conference - Produced by Blink
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Thursday, March 5 • 10:00am - 10:45am
How Enterprise Software Can be Saved by UX Research and Service Design

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See how user research methods and service design principles are applied to improve a report-making process through an example of enterprise software saved.

Speakers
avatar for Jennifer Blatz

Jennifer Blatz

Lead User Experience Designer and Researcher, Fidelity Investments
Jen Blatz is a Lead User Experience Designer and Researcher at Fidelity Investments focusing on improving enterprise tools used by employees.



Thursday March 5, 2020 10:00am - 10:45am PST
Grand Crescent Westin Hotel